Partner Terms

These terms are between Clarity Technology Pte. Ltd. (UEN 202614948D), a company incorporated in Singapore, and you — the business, venue, club or organiser submitting a listing — together with the Terms of Use and Privacy Policy, which also apply to you. Where they conflict, this page wins for partner matters.

The person who submits a listing confirms they are authorised to bind the business they are listing.

EachOtterAI is a discovery platform. We show your listing to users whose profile suggests they would like it.

You are solely responsible for the event, venue or activity you list — for running it, for its safety, for the accuracy of what you tell us about it, and for holding the licences, permits and insurance the law requires.

We are not its creator, organiser, host or owner, and we do not sell places at it. Our Terms of Use tell users exactly this, so it is the basis on which they turn up.

• We do not promise traffic, bookings, revenue or any placement. Where and how often your listing appears depends on how well it matches each user, and we change how that works as the product improves.
• We are not your agent, reseller or distributor. We do not sell your tickets, hold your money, or form any contract with your customers on your behalf.
• Your customer relationship is yours. Users leave our app and book with you directly, on your terms.
• We may decline, edit, re-categorise, reorder, pause or remove any listing, and we do not have to give a reason — though we normally will.

• Partner accounts use email and password. Keep the credentials secure and tell us at eachotter.sg@gmail.com if they are compromised.
• We verify that you actually represent the business, usually through your Instagram account or a phone number listed publicly for the venue. Listings stay unpublished until verification passes.
• Do not create multiple accounts for the same business, or an account for a business you do not represent.

This is the part we enforce most strictly, because users make real plans from it.

• Everything you submit — name, description, address, prices, dates, times, capacity, what is included — must be true and current when you submit it.
• Keep it updated. If a price changes, an event moves or you stop running something, update or remove the listing promptly. A user who turns up to a cancelled event because you did not tell us is a user we both lose.
• Do not advertise a price you will not honour, or bait users with an offer that is not really available.
• Hold the licences, permits, approvals and insurance your activity requires under Singapore law, and comply with them.
• Be clear about fitness requirements and any real risk in the activity.
• State your age policy, and enforce it. Users must be 18 to hold an account, but an adult may bring a child to a suitable event, so put any minimum age in the listing and check it at the door. Your age rules override ours — if your activity is over-18 only, say so and turn people away. Where the law sets the age (alcohol, nightlife, certain equipment), complying with it is your responsibility.
• If a child attends, collect whatever you need about them — consent, medical details, a waiver — directly from the accompanying adult. We do not pass you any information about minors, because we do not hold any.

Misleading listings are not just our problem — under the Consumer Protection (Fair Trading) Act, misrepresenting what you are selling is an unfair practice, and the liability is yours.

By submitting content to EachOtterAI, you confirm that:

• You own it, or you have written permission from whoever does, including the photographer.
• Anyone recognisable in a photo has agreed to appear in your marketing.
• It does not infringe any copyright, trade mark or other right.

You keep ownership of your content. You grant us a non-exclusive, worldwide, royalty-free licence to host, display, resize, crop and adapt it in order to run and promote EachOtterAI — including in the app, on our website, and in our own social media and marketing about the platform. This licence continues for material we have already published or distributed, and otherwise ends when your listing is removed.

If we receive a credible copyright complaint about your content, we will take it down and tell you.

• Honour the prices, dates and terms in your listing.
• Have a clear refund and cancellation policy, and apply it fairly. If you cancel, tell attendees promptly and refund them.
• Do not discriminate against anyone on the basis of race, religion, nationality, gender, disability, age or sexuality.
• Keep your space and activity safe, and supervise it properly.
• Follow our Community Guidelines in any interaction with users.

Do not write, buy, incentivise or ask staff and friends to write reviews of your own business, and do not post negative reviews of competitors. We remove reviews we believe are not genuine, and we may remove the listing of a partner who manipulates them.

We do not remove a review simply because it is unflattering. If a review is false, defamatory or breaches our guidelines, email eachotter.sg@gmail.com and we will review it.

Listing on EachOtterAI is currently free. There is no commission, no monthly fee, and no payment details held.

We intend to introduce optional paid plans in future, for things like featured placement and audience insights. If we do:

• We will give you at least 30 days notice in writing beforehand.
• Paid plans will be opt-in. Nothing will start charging you automatically, and no card of yours will be charged without you entering it and agreeing to a price.
• Your existing listing stays live and free if you decide not to take one up.
• Prices, and any commission, will be stated clearly before you commit.

Your business contact details are kept private and are never shown to users. We use them to verify you, to reach you about your listing, and to send you service updates.

If we ever provide you with audience insights, they will be aggregated statistics only. You will never receive a user's name, email address or profile from us.

If you collect personal data from customers who came through us — for a booking, a waiver, a mailing list — you are the organisation responsible for it under the PDPA, and it is your job to get your own consent, secure it, and honour access, correction and withdrawal requests. You must not add anyone to a marketing list without their consent, and you must check the Do Not Call registry before sending marketing messages to Singapore phone numbers.

We may pause or remove your listing, or close your partner account, if you break these terms, if your listing is inaccurate, if users report a safety or fraud problem, or if we are required to by law. We will normally tell you first and give you a chance to fix it. Where there is a risk to users, we act first and explain afterwards.

You may ask us to remove your listing at any time by emailing eachotter.sg@gmail.com.

Nothing here limits our liability for death or personal injury caused by our negligence, for fraud, or for anything Singapore law does not permit us to limit. Subject to that, and to the fullest extent the law allows:

• EachOtterAI is provided as is. We do not promise it will be uninterrupted or error-free.
• We are not liable for lost profit, lost bookings, lost goodwill or indirect loss.
• Where we are liable, our total liability to you in any twelve-month period is capped at the greater of SGD 500 or the total fees you paid us in that period.

You will cover the reasonable costs, damages and legal fees incurred by Clarity Technology Pte. Ltd., or by any of its directors, officers or employees, from any claim arising out of your listing, your content, your activity or your treatment of a customer — including copyright claims over photos you supplied, injury at your venue or event, and claims that your listing was misleading. This does not apply to the extent the claim was caused by our own fault.

You are responsible for your own insurance. We strongly recommend public liability cover if people come to your premises or take part in a physical activity you run.

Either of us can end this arrangement at any time, for any reason. On termination your listing comes down and the licence in section 5 ends, apart from material already published.

We keep a record of your business and its listings after termination for our own accounting, dispute and safety purposes, and to make sure a removed partner is not silently re-listed. Personal data within it is handled under the Privacy Policy.

• These terms are governed by Singapore law, and the courts of Singapore have exclusive jurisdiction.
• We may update these terms with at least 14 days notice for material changes.
• You are an independent business. Nothing here creates a partnership, joint venture, employment or agency between us.
• If a clause is unenforceable, the rest stands.
• You may not transfer these terms without our consent.

eachotter.sg@gmail.com — for anything about your listing, your account, or these terms.

Clarity Technology Pte. Ltd. (UEN 202614948D), 60 Paya Lebar Road, #06-28, Paya Lebar Square, 409051, Singapore