Community Guidelines & Safety

Be someone other people are glad turned up. Go to things, be honest about who you are, and treat everyone the way you would want your friend treated. That is genuinely most of it.

• Check the organiser yourself. Open their Instagram or website from the listing. A real business has a history — posts, photos, other people in the comments. A page made last week with no activity is worth a second thought.
• Confirm details at the source.Prices, times and availability change and our listing may be behind. Book and pay on the organiser's own site, never by transferring money to a personal PayNow or bank account someone messages you.
• Know what the activity involves. If it is physical — bouldering, hiking, running, watersports — be honest about your fitness and any health condition. Ask the organiser what the level is. If you are unsure, ask a doctor.
• Check what is included. Equipment, insurance, minimum age, what to wear, what to bring.

We do not run background checks, identity checks or criminal record checks on anyone. A good match score means two people probably like the same things. It says nothing about whether someone is safe. Please take these seriously.

• Meet in public, the first few times.A cafe, a class, a group event. Not someone's home, not a private room, not a quiet place you do not know.
• Tell someone where you are going. Share the venue, the time, and when you expect to be back. Share your live location with a friend for the evening.
• Get yourself there and back. Arrange your own transport so leaving is always your decision alone.
• Keep your personal details to yourself early on. Home address, workplace, school, NRIC, bank details, and photos you would not want passed on. There is no good reason for anyone to need these from a new acquaintance.
• Watch your drink. Pour it or watch it poured, keep it with you, and do not accept an opened drink from someone you just met.
• Nobody you met here should ever ask you for money. Not a loan, not an emergency, not an investment, not crypto, not a job that needs a deposit. This is the single most common way people get hurt on platforms like ours. If it happens, stop talking to them and report it.
• Leave whenever you want. You never owe anyone an explanation, an apology, or more of your evening. If something feels wrong, it is enough that it feels wrong. Go.

If someone pressures you to move to a private chat app immediately, refuses to video call or meet in public, has a story that keeps changing, or pushes you to keep the friendship secret — those are the warning signs. Report them.

Doing any of this will get your account removed, and may be reported to the police.

• Harassment. Threats, intimidation, stalking, repeated unwanted contact, or pressuring someone after they have said no.
• Hate and discrimination. Attacking anyone over race, religion, nationality, language, gender, disability, or sexuality. Singapore takes racial and religious hate speech seriously and so do we.
• Sexual misconduct. Unsolicited sexual messages or images, sexual content involving anyone under 18, non-consensual images, or using this platform to solicit sex.
• Scams and money. Fraud, phishing, investment or crypto schemes, multi-level marketing recruitment, fake listings, or asking users for money.
• Lying about who you are.Fake profiles, impersonation, someone else's photos, or claiming to represent a business you do not.
• Dishonest reviews. Reviews you were paid or induced to write, reviews of your own business, or reviews written to damage a competitor.
• Accounts for anyone under 18, or using this platform to put a young person in contact with adults they do not already know. Bringing your own child or a younger sibling to a suitable event, and staying with them, is fine — see below.
• Sharing private information.Posting anyone's address, phone number, workplace, NRIC or private messages without their permission.
• Spam and abuse of the platform. Bulk messaging, advertising, scraping our listings, or automating accounts.
• Anything illegal under Singapore law.

You need to be 18 to have an account, but a lot of what is on here — hikes, food trails, museums, run clubs, family days — is fine for a younger sibling or your own child. You are welcome to bring them, on three conditions:

• You stay with them. You book under your account, you accompany them, and they remain your responsibility for the whole thing.
• Check with the organiser first. Their age rules decide it, not ours. Anywhere serving alcohol, most nightlife and some physical activities are strictly over-18.
• They do not get an account, and we hold no information about them.

What is never okay is using EachOtterAI to introduce a young person to adults they do not already know. That is not what bringing someone along means.

Partners are held to all of the above, plus the Partner Terms. List honestly, price honestly, keep your listing current, hold the licences and insurance your activity requires, and look after the people who turn up because of us.

• A listing — use the report option on the listing itself. You do not need to be signed in.
• A person, or anything serious — email eachotter.sg@gmail.com. Tell us who, what happened, when, and include screenshots if you have them.
• A crime, or someone in danger — contact the police first, then tell us. We will cooperate with any investigation.

Reports are treated confidentially. We will not tell the person you reported who reported them. Reporting someone in good faith will never count against you — but deliberately filing false reports to harm someone is itself a breach of these guidelines.

We look at the report, the account's history, and any evidence, then take the smallest step that actually fixes the problem — a warning, removing the content, limiting the account, suspending it, or removing it permanently. Anything involving safety, minors or fraud skips straight to removal.

If we act against your account we will tell you what happened and why, unless the law or someone's safety prevents it, and you can appeal by replying to us. We do not promise to act on every report or within a fixed time, but we read all of them.

• Police — 999, or the non-emergency line 1800 255 0000.
• Ambulance and Fire — 995.
• Samaritans of Singapore (SOS) — 1767, 24 hours. CareText on WhatsApp: 9151 1767.
• National Anti-Scam Helpline — 1799, if you think you have been scammed or are being set up for one.
• AWARE Women's Helpline — 1800 777 5555, weekdays 10am to 6pm, for harassment, assault or abuse.
• National Care Hotline — 1771, 24 hours, for emotional support.

These guidelines form part of our Terms of Use.